Reviews For Sport Clips Haircuts of Thousand Oaks

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5 rating

Great service friendly staff

1 rating

I've visited this location in the past several times, and have taken my son as well. I've never had an issue previously, but was extremely disappointed in the service today. I checked in and both stylists were with customers, so I was told I would be given first available with Cortney who was supposed to be starting at 3:00. This was at 2:50. Around 3:00, Cortney still hadn't shown up, and 2 other customers who came in after me, had been taken by the other 2 stylists. At 3:10, I asked where Cortney was, and was told she called to say she would be late. I asked how late, and the lady said she would call Cortney to ask. She called and said another 10 minutes. At 3:21, Cortney finally showed up, made no attempt to apologize, even after being told I was waiting for her. She walked in very casually and immediately appeared to clock in, and then headed for the back. I could see her in the back making no attempt to hurry, despite being over 20 minutes late to work, and with the knowledge a customer was waiting. After waiting another 5 minutes, I asked another stylist if it was now going to take Cortney another 10 minutes to be ready to start. She, and the stylist next to her, both appeared to not want to say anything to Cortney, and made no attempt to apologize or resolve the situation. As a result, I will no longer be visiting this location.

5 rating

Great fun place! Did a great job on my husband.

Rated 4.4 out of 5.0 based on 30 Client reviews

5
Tim J. | July 3, 2019 Google

"Great service friendly staff"

1
Paul R. | June 28, 2019 Service

"I've visited this location in the past several times, and have taken my son as well. I've never had "

5
Maggie W. | June 15, 2019 Google

"Great fun place! Did a great job on my husband."

5
Jason M. | May 28, 2019 Google

"Brazil is my all time favorite hair stylist. She is my go-to whenever I need a haircut, I will only "

5
Micah G. | May 25, 2019 Google

"Great haircut, great staff."

5
Heath C. | May 20, 2019 Google

"Kris was great!! She took care of me and I left feeling amazing. Thanks!!"

4
Devin L. | May 14, 2019 Google

"It's always a great experience here. I come here every 6-8 weeks to have my hair cut and they always"

5
Royce S. | May 8, 2019 Google

"I had been using a ?similar? service, but was blown away when I came to your shop. The attention to "

5
andrew s. | May 5, 2019 Google

"Was attented by Brazil and she did a awesome job on my haircut. I was wanting to get a basic haircut"

5
Mark F. | April 15, 2019 Google

"Relaxing, Betty was fabulous. Look forward to my next haircut. Loved the service. ??"