First time going to this place and was not happy at all. Staff was rude and had no concept of customer service. Checked in with the stylist and she stated it would be 15 minutes. Even there check in screen said 15 min. Well not true!! After 5 other people were seated before I was and after 2 of the stylist took a 15 minute bathroom break (at the same time), it was 50 minutes before I sat down. I would give this place a 0. Will never go back. Customer service was horrible and they seemed to not care they were being rude. In addition there prices for a basic haircut are astonishingly high.
Reply from Sport Clips Haircuts of Thousand Oaks:
Hello Kelly;
Thanks for letting me know about your experience. I'd like to get a bit more information, so if you could email me at Spencer@SCJM.solutions with your time of visit and the name you checked in as I can follow up with our team scheduled at that time to make sure this doesn't happen to anyone else.
I look forward to hearing from you.