1
| Nate Smith | | October 16, 2018 | |
"I used to go to the Westlake Sport Clips and had a stylist I liked. She left and I tried the Thousand Oaks location. I had to repeatedly tell the stylist to modify what she was doing. During the MVP portion of the cut, the towel was scalding hot and the stylist literally grabbed my cheeks so hard the are still sore this morning. I may have a bruise on my face from the “massage.” I guess I need to find a barber."
5
| Nathan Williams | | October 17, 2018 | |
"First time customer and was very pleased with how friendly the staff were, made you feel relaxed and it was nice to be able to watch the ball game while getting my hair cut. Definitely will come back in the future."
5
| K P. | | October 18, 2018 | |
"I got my first haircut at this location about a month ago and loved the service. Laura was my stylist and she did a fine job!
I do however have one gripe. I was bombarded 4 emails + 3 text messages from SportsClips from the day I had the service for the next ~4-5 days. If management is reading this, please coordinate with your corporate departments so that customers just get 1 email to rate/remind to rate the experience. You don't want to annoy customers away just because of the email/text explosion that follows the visit!"
1
| Nate S. | | October 16, 2018 | |
"I used to go to the Westlake Sport Clips and had a stylist I liked. She left and I tried the Thousand Oaks location. I had to repeatedly tell the stylist to modify what she was doing. During the MVP portion of the cut, the towel was scalding hot and the stylist literally grabbed my cheeks so hard the are still sore this morning. I may have a bruise on my face from the "massage." I guess I need to find a barber."
5
| Ari Azimzadeh | | October 06, 2018 | |
"A great place that has a lot of talent in the staff. Yoselin has been cutting my hair for a year now and I wouldn’t use another person. Their isn’t a long wait and a nice tv to watch if there is a wait..good atmosphere. Great products on the shelves"
5
| Honest_Ir Ish | | October 10, 2018 | |
"Brazil was amazing. So very kind. All the staff were great. No I’m not a secret shopper. Just a guy trying to help others around the nation for the character by integrity act. I highly recommend this sports clips location. Great cut and the MVP was needed and felt great. Thank you Brazil !!"
5
| Virnalyn G. | | October 11, 2018 | |
"After a day of shopping at the mall I decided my boys were in need of a haircut. It was a Sunday so I was kind of dreading what wait times would be like, but we were pleasantly surprised . We were seen quickly and my boys who are 2 and 4 came out looking sharp ! I was so pleased with the interaction between my boys and the staff and how great they were with them. We live closer to another sports clips but we'll definitely be making the drive here more often."
5
| Richard Gama | | September 30, 2018 | |
"A great haircut experience. I really enjoyed the friendly staff and the pampering. I will be back to get my season pass!"
3
| Walt Tramontana | | October 04, 2018 | |
"Kris was very thorough in making sure she gave me a quality cut. However she didn't confirm back to me what she believed I wanted as they usually do. I'd say that's why my hair is shorter than I wanted for a formal dress occasion. I usually get a high and tight military style cut, I explained this (because I know it's in the computer). Then told her that this time I wanted the top to be a 1.5 shaved with a 1 on the sides. Not the usual 1 on top and 0 on the sides. She was very thorough, and the cut was great otherwise, no stragglers, clean even lines, excellent fade.
I WILL GO BACK TO HER, but I'll make sure she knows what I want.
The conversation was slightly inappropriate- I was told a story involving a man that came in, she said he clearly had an insect issue on his head, and was conveying that he argued with her and that he became accusatory. I do not recall what prompted this; but needless to say, you wouldn't tell your friend who you're eating dinner with 'oh my friend got food poisoning here last week', so why would you tell me you refused service to someone because they had lice?
I was also over charged. Courtney promised to make this right. I thought about how $27 was expensive, and called to ask. Courtney said for just a cut it should have been $22.
In summary, I know Kris mentioned she struggles with some ADHD, and she seemed a little amped up during my visit. Like I said, the hair cut was excellent and she was focused, and I'm sure next time my experience will be more positive, because I will make sure she confirms what she wants. The cut looks great, and it's similar to what I usually get done, it's just not exactly what I wanted for a high stakes business meeting the same day."
5
| Kyle Cosgrove | | September 28, 2018 | |
"The customer service and attention to detail of the stylists at this Sports Clips location is exceptional. Kris did a great job and I would highly recommend this location to anyone."